📜 Terms and Conditions – Xpertise Media

These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of the website xpertisemedia.com and any of the services provided by Xpertise Media (“we”, “us”, or “our”). By registering an account, placing an order, or interacting with our platform in any way, you agree to be legally bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree to these Terms, please refrain from using our website or services.

1. Introduction

Xpertise Media is a Pakistan-based social media marketing platform designed to help individuals, content creators, influencers, and businesses enhance their digital presence through automated, effective, and fast delivery of social media services. Our offerings include engagement tools such as likes, followers, views, comments, and more across multiple platforms like YouTube, Instagram, TikTok, Facebook, and others.

2. Acceptance of Terms

By accessing or using any part of the website, you agree to:

These Terms and Conditions
Our Privacy Policy
Any additional terms related to specific services listed on the website

These Terms constitute a binding agreement between you and Xpertise Media. If you are accessing our services on behalf of a business or organization, you confirm that you are authorized to accept these Terms on their behalf.

3. Eligibility and Age Restrictions

To use our services, you must:

Be at least 18 years of age, or
Use the platform under the supervision of a parent or guardian if under 18

You may not access the site if you are prohibited under any applicable law from receiving services of this nature.

4. Account Creation and Responsibilities

You are required to create an account to access and use our services. By registering, you agree to:

Provide accurate and complete information
Use your real name or a registered business name
Keep your account credentials secure
Notify us immediately of any unauthorized access

We reserve the right to suspend or delete your account if we suspect fraud, misuse, or violation of our policies.

5. Services Offered

Xpertise Media provides digital services for enhancing visibility on social media platforms. These services include but are not limited to:

YouTube subscribers, views, watch time
Instagram followers, likes, story views
TikTok engagement
Facebook page likes, post reach
Custom and API-based service delivery for resellers

We also offer automated delivery, subscription-based refill services, and API access for advanced users.

All services are digital and intangible. We do not offer physical goods.

6. Ordering Process

Orders are placed via your account dashboard.
Services begin processing immediately after payment confirmation.
You must ensure that all input details (e.g., username, video/post link) are correct.
We are not responsible for delays or errors caused by incorrect input.

Order Delivery:

Delivery times vary depending on service type and third-party platform speed. We provide estimated delivery times, but these are not guaranteed due to reliance on external systems and APIs.

7. Payment Methods

We currently accept payments via:

PayFast (auto add)
Easypaisa / JazzCash / Upaisa / Bank Transfer

Minimum Deposit:

PKR 10

Deposit Bonuses:

Deposit PKR 28,000+ → 3% Bonus
Deposit PKR 56,000+ → 5% Bonus
Deposit PKR 140,000+ → 10% Bonus

Deposits are final and added to your user wallet. We do not store any credit/debit card or banking information.

8. Refund Policy

Refunds are issued in the form of wallet credits or reversed orders in the following cases:

Service fails to start or complete
Duplicate orders for the same URL
You request cancellation before processing begins

No refunds are issued for:

Orders that are already in progress or completed
Orders placed with incorrect details
Changes in platform algorithms or actions taken by platforms (e.g., YouTube deleting fake followers)

If your account has remaining funds and you wish to stop using our services, you may request a wallet withdrawal, and it will be processed manually to your original payment method (charges may apply).

9. Refill & Guarantee Policy

Some services come with refill guarantees. Please refer to the service description before placing the order.

We will not refill:

Orders where the profile is turned private after order starts
Orders with fake/inactive engagement detected
Orders outside the refill window

10. Prohibited Use

You may not use our services:

To promote violence, hate speech, nudity, or adult content
For any unlawful purpose
To target government figures or institutions
To send spam, phishing, or fraudulent activity
To violate the terms of the platforms (e.g., YouTube, Instagram, TikTok)

Violation may result in:

Account suspension
Ban from platform
Forfeiture of remaining balance

11. Service Limitations

You understand that:

Social platforms may remove engagement (e.g., YouTube removing fake subscribers)
Results may not be permanent
Xpertise Media is not affiliated with any platform (YouTube, Instagram, etc.)
We are not responsible for account bans or drops after delivery

Use our services at your own risk. We make no guarantee of specific growth or income.

12. API Access

Developers and resellers can access our API by request.
You must:

Use the API responsibly
Not abuse the system with excessive requests
Keep your API key confidential

We may disable API access if misuse is detected.

13. Intellectual Property

All content, branding, and code on xpertisemedia.com is the property of Xpertise Media. Unauthorized use, duplication, or distribution of our materials is strictly prohibited and may result in legal action.

14. Disclaimer of Warranties

Xpertise Media provides services on an “as-is” and “as-available” basis. We do not guarantee:

That services will meet your expectations
That results will be permanent or undroppable
That third-party platforms will not interfere with your order

15. Limitation of Liability

In no event shall Xpertise Media be liable for:

Indirect, incidental, or consequential damages
Loss of profits, revenue, or data
Third-party platform changes or actions
Delays in delivery due to server outages, platform API issues, or force majeure events

Our total liability shall not exceed the total amount paid to us by the user in the last 30 days.

16. Termination

We reserve the right to terminate or suspend your account without notice if:

You violate these Terms
Fraudulent activity is suspected
You harm our reputation or misuse our platform

Remaining balance may be forfeited depending on the severity of the violation.

17. Changes to Terms

We may update these Terms & Conditions without prior notice. Updates will be posted on this page. You are responsible for reviewing the Terms regularly. Continued use of the platform implies acceptance of any changes.

18. Governing Law

These Terms shall be governed by the laws of Pakistan, without regard to its conflict of law principles. All disputes shall be handled under the jurisdiction of the courts in Islamabad, Pakistan.

19. Contact Information

For support, disputes, or legal inquiries, please contact:

📧 Email: [email protected]
📱 Phone / WhatsApp: +92 314 0527870
🌐 Website: https://xpertisemedia.com